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Thursday, 26 March 2015

Welcome to The Norm. A blog about certification, simply put.


Welcome to The Norm,
a blog about certification, simply put.

If you were actually looking for someone called Norm, you might be disappointed. I’m Jane (that’s me in the picture) and I’m the main blogger here.

Within the business, I look after the administrative and marketing work, as well as the next generation of auditors (i.e. the kids). I’m from what you might call the ‘non-technical’ side of the business (I’m not an auditor) and I’m hoping that this will mean that my posts won’t be too jargon-heavy or overbearing in their technicality.

At heart, a family-run business

We’re a certification body working with various international standards. We're a world-wide organisation but also at heart a family-run business with the friendly approach which goes along with that. My husband, sisters-in-law, father-in-law and mother-in-law are all involved – you’ll get to know them through the blog as I hope they will introduce themselves to you all. I also hope to introduce you to the international European Certification Group family through later posts.

With the blog I’m aiming to provide a clear explanation of the world of certification, trying to tell it like it is, a simplified view of the processes involved, the role of a certification body and how you can get involved.


With that in mind, I aim to be:

  • answering your questions (even the ones you think are daft);
  • giving you an insight into the world of some of our customers who come from a wide and varied range of industries (you’d be surprised) and explaining how certification has benefitted them;
  • providing a clear and concise view of some of the key issues and topics.
  • updating you on all the news from independent european certification limited


I’d love you to get involved too. Please leave me comments on the posts (I promise to get back to you) and I’d love some feedback (whether positive or negative).

I’d like to think that as the blog develops, we’re on the journey together so I’ll be looking out for any new ideas or potential guest bloggers.

If you’d rather be more direct, please email me or contact me on the phone number or address under the contacts tab


  • Comment Link Jane Thursday, 23 July 2015 08:44 posted by Jane

    Good morning Robert.
    In answer to your post, whilst the new standard does not require as much recordable documentation as the previous version, it is yet to be seen what impact this will have on those with an existing system making the transition to the new system. They may opt to keep many of the good working practices that they have developed over the years they have been certificated. However those clients who are new to management systems may opt for a leaner system right from the off.

    In regards to your second point, that in itself is the big question. The main risks for each company will obviously differ from business to business and this is what each one will need to review for itself. There will of course be some main themes that can be identified, such as if a business relies heavily on sub contracted work to fulfil its customers' requirements, then clearly the risks of the sub contractor not performing should be captured and contingency planning controlled; or for instance if on-time delivery is of a particular concern then controls and methods of on-time shipments should be put through the risk methodology system.

  • Comment Link Robert S Meldrum Wednesday, 22 July 2015 08:21 posted by Robert S Meldrum

    It would, by and large. I think the reduction in formal documentation is being over emphasised in some of the 'chatter' forums.

    What would you consider to be the main 'risks' for a business that would require 'management'?

  • Comment Link Jane Tuesday, 21 July 2015 13:15 posted by Jane

    Hi Robert,

    Thanks for taking the time to read the blog and comment.

    In essence, we see that risk based management is the main key change along with the bigger involvement of Top managers and the reduction in the use of formal documentation.

    Would that be in line with your thinking on the subject?

  • Comment Link Robert S Meldrum Tuesday, 21 July 2015 09:59 posted by Robert S Meldrum

    Looks intersting to me.

    What do IEC see as the main differences between the 2008 9001 standard and the 2015 version as detailed in the current FDIS document?

  • Comment Link R Harrison Monday, 18 May 2015 07:38 posted by R Harrison

    Looking forward to seeing future blog updates

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