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Tuesday, 14 July 2015

FAQ (II) Most Common Queries About Our Application Form

I’ve decided to devote a whole blog post to frequently asked questions about our application form. We do know how long it looks, but like a very large bar of chocolate, if you break it down into smaller parts, it will always be easier to conquer.

Whichever of our services you are interested in, our application form is the starting point for your road to gaining certification; it provides us with the essential details required to provide our services to you in the most efficient and cost-effective way possible.

The application form mentions standards in which we have no interest – how do we ensure that these are not included?

Our application form has been designed to be used by customers applying for any of the standards which we work with. As a potential customer, if you only tick one standard (e.g. ISO 14001), it will be clear to us that you have no interest in certification to the other standards. Clearly, we would never consider issuing a quote to include services that were not requested.


The application form asks whether the management system is integrated. What does this mean and would there be any difference if it was integrated?

Within some of the international standards that we work to, there are sections which are common and which cover the same ground. If a customer has set up a management system which is integrated, we can manage the assessment process as integrated which can lead to a reduction in the amount of time required.

An integrated management system means that all internal management processes are within one system, rather than being separate components. The CQI has a great factsheet which explains more.

The application form mentions ‘Registration’ as well as ‘Certification’. What is the difference?

Following a successful assessment, we award ‘Certification’ to companies having management systems which conform to a particular standard. This takes the form of a hard copy Certificate which is issued to the company involved.

Simultaneously, that Certificate of Conformity is registered with us as the auditing body. We hold that Register of companies on our website so that external parties can also verify the Certificate details.

Therefore, if a company has a successful assessment to ISO 9001 for example, the company then enjoys both certification and registration.

Perhaps also worth noting, in the world of certification to ISO standards, the word ‘Accreditation’ is reserved for Certification Bodies who have been successfully inspected by the overseeing Accreditation Body (UKAS in the UK).

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