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I’ve decided to devote a whole blog post to frequently asked questions about our application form. We do know how long it looks, but like a very large bar of chocolate, if you break it down into smaller parts, it will always be easier to conquer.

We often get asked the same question lots of times, which is fine (honestly!), we’re always happy to answer queries but we also thought a little FAQ section on our blog might answer some of those questions for you.

ISO 9001 is being revised. We outline below our timeline for moving to the new standard.


Welcome to The Norm,
a blog about certification, simply put.

If you were actually looking for someone called Norm, you might be disappointed. I’m Jane (that’s me in the picture) and I’m the main blogger here.